OL2002: Error Opening Task Request with Custom Keywords Field (291419)
The information in this article applies to:
This article was previously published under Q291419 SYMPTOMS
You add a user-defined keywords field to a task form, and when a person receives an assigned task, the following error message appears when they open the task request:
Can't open this item. Could not complete the operation. One or more parameter values are not valid.
They then cannot delete the item from their Inbox.
RESOLUTION
Do not use a user-defined keywords field on a task form that can potentially be assigned to someone.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
If you have already experienced this problem and have an item in your Inbox that Outlook cannot delete, contact your Microsoft Exchange Server administrator or Exchange Server support personnel. Exchange Server includes a utility called the Information Store Viewer (Mdbvue32.exe) that can delete the item from the Inbox. This utility is available on the Exchange Server CD and should only be used by Exchange Server administrators or support personnel.
REFERENCESFor additional information about keywords fields, click the article number below
to view the article in the Microsoft Knowledge Base:
291117 OL2002: Working with Keywords Fields from VBScript
For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below
to view the article in the Microsoft Knowledge Base:
287530 OL2002: Questions About Custom Forms and Outlook Solutions
| Modification Type: | Minor | Last Reviewed: | 2/26/2004 |
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| Keywords: | kbbug kbnofix KB291419 |
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