FIX: "Explorer.exe has generated errors" error message when you click the "Properties" of Outlook 2000 or search for files or folders (291343)

The information in this article applies to:

Microsoft Outlook 2000

This article was previously published under Q291343

SYMPTOMS

When click Search on the Start menu to search for files or folders or you right-click the Microsoft Outlook 2000 icon on your desktop, and then click Properties, you may receive the following error message:

Explorer.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date       Time     Version       Size      File name     
   -------------------------------------------------------------
   6/15/2001   03:56p   1.0.3157.0   123,664   Mapistub.dll

WORKAROUND

To work around this problem, start any Microsoft Office program before you search for files or folders by clicking Search on the Start menu or right-clicking the Microsoft Outlook 2000 icon on your desktop, and then clicking Properties.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 3.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbstartprogram kbOffice2000SP3Fix kbAppCompatibility kbbug kberrmsg kbfix kbWin2000PreSP3Fix kbWin2000sp3fix KB291343