RESOLUTION
Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
5/1/2001 05:47p 2.40.4518.0 143,632 Asycfilt.dll
5/1/2001 05:47p 2.40.4518.0 626,960 Oleaut32.dll
5/1/2001 05:47p 5.0.4518.0 164,112 Olepro32.dll
5/1/2001 05:43p 2.40.4518.0 16,896 Stdole2.tlb
Use the Q291075_w2k_sp3_x86_en.exe package to install this hotfix.
Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------
05/01/2001 20:43 2.40.4518.0 188,416 Asycfilt.dll
05/01/2001 20:43 2.40.4518.0 929,792 Oleaut32.dll
05/01/2001 20:43 5.0.4518.0 229,376 Olepro32.dll
Use the Q291075i.exe package to install this hotfix.