Menus and toolbars disappear and "Repeat Value:8" is displayed on the status bar in Word 2002 (290947)

SYMPTOMS

When you view a Microsoft Word document, one or more of the following behaviors may occur:

Menus and toolbars disappear.
The screen appears blank, and the desktop is not visible.
A small toolbar, consisting of one button, is visible.
When you press the ESC key, Repeat Value:8 is displayed on the Word status bar.

CAUSE

This behavior occurs if you are in full-screen view. Users who are accustomed to WordPerfect frequently work in this view. This view is useful if you want to see as much of the document as possible while you are working in it. If you do not see any portion of your document, you may be in full screen view with no document open.

RESOLUTION

To return to your normal screen, use one of the following methods.

Method 1: Press ESC

If you are not using WordPerfect keys or WordPerfect Help, press the ESC key.

NOTE: If you see Repeat Value:8 at the bottom of your screen when you press the ESC key, you have WordPerfect navigation keys turned on. To turn off WordPerfect navigation keys or WordPerfect Help, follow these steps:

Press ALT+H to display the Help menu.
Click the WordPerfect Help command.
In the Help for WordPerfect Users dialog box, click Options.
Click to clear the Help for WordPerfect Users and Navigation Keys for WordPerfect Users check boxes, click OK, and then click Close.

You can now quit full-screen mode by pressing ESC.

Method 2: Turn Off Full Screen Mode

If a document is open, do either of the following:

Press ALT+V to bring up the View menu, and then press the U key to turn off full-screen view.

-or-
If the Full Screen toolbar is visible, click Close Full Screen.

If a document is not open, follow these steps:

Press CTRL+N to start a new document.
Press ALT+V to activate the View menu, and then press U to turn off full-screen view.