Cannot Access Business Desk Analysis Services Over Domains (290638)


The information in this article applies to:

  • Microsoft Commerce Server 2000
This article was previously published under Q290638

SYMPTOMS

You cannot access the Business Desk Analysis Services, including static reports, when you use Commerce Server reports across domains. If there is no VPN or LAN connectivity, this access is performed over HTTP. Static reports cannot be completed over HTTP.

CAUSE

The connection string (including credential information) is not passed correctly across domains. The Enterprise version of Analysis allows for OLAP over HTTP by using the Msolap.asp file .

WORKAROUND

For successful authentication, use a single domain.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce 2000 Service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time     Version     Size    File name           Platform
   -------------------------------------------------------------------
   02/01/2001  05:02p 4.0.0.1658  168,036 ReportRenderer.dll  x86
   02/01/2001  05:44p              42,633 Analysis_dynamic_reporting.asp
NOTE: ReportRenderer.dll is no longer required if you have SP1 or later installed. Analysis_dynamic_reporting.asp is required as it cannot be updated by our SP's.

STATUS

Microsoft has confirmed that this is a problem in Commerce 2000.

MORE INFORMATION

To use this hotfix, see the following Microsoft Knowledge Base article for information on the OLAP over HTTP configuration procedures and the SQL Server hotfixes that are also required:

280431 How to Enable Commerce Server 2000 OLAP Reports Over HTTPS with SQL Server 2000

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

291563 FIX: Analysis Server HTTPS Connections Slower Than HTTP and TCP/IP Connections

Modification Type:MinorLast Reviewed:10/12/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB290638
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