Web Server Log Import DTS Task Does Not Populate Order Table When You Use SSL (290222)
The information in this article applies to:
- Microsoft Commerce Server 2000
This article was previously published under Q290222 SYMPTOMS
When you try to run the Web Server Log Import (Commerce Server) Data Transformation Services (DTS) task, the Orders table in the Data Warehouse may be missing entries that were contained in the logs.
CAUSE
The Web Server Log Import DTS task cannot interpret the order event information of entries in which Secure Sockets Layer (SSL) is enabled.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.MORE INFORMATION
If the Orders table is not populated with data, any reports that depend upon the Orders table will be inaccurate. The Orders table is updated if there is data in the logs that was created when SSL was not enabled on the site.
| Modification Type: | Major | Last Reviewed: | 10/18/2002 |
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| Keywords: | kbbug kbCommServ2000PreSP1fix kbCommServ2000SP1fix kbQFE KB290222 |
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