How to Troubleshoot a "STOP 0x00000027 RDR_FILE_SYSTEM" Error Message (290185)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q290185

SUMMARY

When you use a Windows 2000-based computer, you may receive the following error message when using the RDR file system:
STOP 0x00000027 (Parameter1, Parameter2, Parameter3, Parameter4)
RDR_FILE_SYSTEM

MORE INFORMATION

To troubleshoot this error message:
  1. Disable all file system filter drivers, such as backup utilities, virus scanners, or CD-R/W drivers.
  2. Check the file properties of the Rdr.sys file to verify that the properties match the current version of the operating system or service pack.
  3. Update all hard disk, tape backup, CD-ROM or CD-R/W, or removable media device drivers to the latest version of the drivers. To obtain the latest version of a driver, contact the device manufacture.
Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbDriver kbenv kberrmsg kbHardware kbinfo KB290185
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