OFFXP: User-Modified Files Removed When You Remove Office (290162)
The information in this article applies to:
- Microsoft Office XP Professional
- Microsoft Office XP Small Business
- Microsoft Office XP Standard
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
This article was previously published under Q290162 SYMPTOMS
When you remove Microsoft Office from your computer, modified templates and sample files such as the Northwind sample database, are removed.
CAUSE
This problem occurs when the following conditions are true:
- You modify a sample file or template from Office.
-and-
- You set a sample file or template feature to either Not Available or Installed on First Use in Office Maintenance mode, or you click Remove Office in Office Maintenance mode.
RESOLUTION
To resolve this problem, if you modify sample files, always save the files to a folder other than the default installation location. For example, save the file to the My Documents folder. If you modify the templates, always save the templates to the specific template folder inside the Application Data folder.
NOTE: In Microsoft Office 2000 and later versions, Office stores user-modified templates in the Application Data folder.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Office always removes sample files and templates that are located in the Program Files\Microsoft Office\Office10 folder, regardless of whether or not they have been modified.
REFERENCESFor more information about how to create and store templates, click Microsoft Excel Help on the
Help menu, type templates in the Office Assistant or
the Answer Wizard, and then click Search to view the topics
returned.
| Modification Type: | Minor | Last Reviewed: | 2/16/2006 |
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| Keywords: | kbbug kbnofix KB290162 |
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