You receive a "This application requires the Windows installer to run" error message when you start an Office program from a network location (290139)
The information in this article applies to:
- Microsoft Office XP Professional
- Microsoft Office XP Small Business
- Microsoft Office XP Standard
- Microsoft Office XP Students and Teachers
- Microsoft Office XP Developer
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
This article was previously published under Q290139 SYMPTOMS
When you double-click a file such as Excel.exe from a network administrative installation source for Office XP, you receive the following error message:
This application requires the Windows installer to run. Would you like to
install this service now?
If you click Cancel, nothing happens. If you click OK, you
receive the following error message:
This application must be installed to run. Please run Setup from the
location where you originally installed the application.
The Windows Installer service is installed after you receive the first
error message, so if you double-click a file such as Excel.exe again, you
only receive the second error message.
CAUSE
This error message occurs because the Office program was not installed by running Setup. For example, if you receive the error message in the "Symptoms" section of this article when you double-click a shortcut, it may be that the shortcut was installed by an edition of Office that is no longer installed on your computer. To test this possibility, double-click the program file (for example, Excel.exe), and determine whether you continue to receive the error message.
WORKAROUND
To work around this problem, double-click the Setup.exe file in the root of the installation source to install Office.
NOTE: The Office program files for Office XP are now contained inside a cabinet file on the CD-ROM.
| Modification Type: | Minor | Last Reviewed: | 2/16/2006 |
|---|
| Keywords: | kbstartprogram kbsetup kbtshoot kberrmsg kbnofix kbprb KB290139 |
|---|
|