The behavior of the Office Shortcut Bar (OSB) in Office XP differs from the OSB in earlier versions than Office 97 (290122)


The information in this article applies to:

  • Microsoft Office XP Developer
  • Microsoft Office XP Professional
  • Microsoft Office XP Professional with FrontPage
  • Microsoft Office XP Standard
  • Microsoft Office XP Small Business
  • Microsoft Office XP Students and Teachers
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
This article was previously published under Q290122
For a Microsoft Office 2000 version of this article, see 203078.
For a Microsoft Office 97 version of this article, see 156447.

SYMPTOMS

When you run the Setup program for Microsoft Office XP, the Office Shortcut Bar (OSB) may not be installed.

In addition, when you close the Office Shortcut Bar, it prompts you whether to start it automatically when you start Microsoft Windows.

This behavior is different from versions of the Office Shortcut Bar earlier than Microsoft Office 97.

MORE INFORMATION

The following table lists the installation types for Microsoft Office and whether the Setup program installs the Office Shortcut Bar when you select a particular installation type. 
   Setup type            OSB 
   ----------------------------
   Install Now           No(1)
   Upgrade Now           Yes(2)
   Custom                Yes(3)
   Run from Network      No(4)

Notes

(1) The default installation state for the OSB in Office XP is Not Available.

(2) Only if the OSB is installed in the version of Office that you are upgrading from.

(3) Only if you click Microsoft Office and click Run all from My Computer or Run all from the Network, or if you specifically set the installation state of the OSB from the Office Tools list of components to run from the computer.

(4) The Office Shortcut Bar is not started automatically; however, a shortcut to the Office Shortcut Bar is installed in the Microsoft Office Tools folder (click Start, point to Programs, and then point to Microsoft Office Tools).

How to Start the Office Shortcut Bar

If you start the Office Shortcut Bar from the Microsoft Office Shortcut Bar shortcut in the Office Tools folder, you receive the following message
Would you like to configure the Office Shortcut Bar to start automatically whenever Windows is started?
and you can click Yes or No. If you click Yes, the next time you start Windows, the Office Shortcut Bar is automatically started. NOTE: You must have a shortcut to the Microsoft Office (Osa.exe) program in your Startup folder in order for the Office Shortcut Bar to run at startup. The Osa.exe program uses a -l (lowercase letter L) switch that starts the Office Shortcut Bar.

If you click No, the Office Shortcut Bar is started, but the OSB does not automatically start the next time you start Windows.

How to Exit the Office Shortcut Bar

With the Office Shortcut Bar running, if you right-click the Office Shortcut Bar title bar, and then click Exit on the shortcut menu, you receive the following message:
You are closing the Office Shortcut Bar. The Office Shortcut Bar will start again automatically when you start Windows. Do you want the Office Shortcut Bar to start automatically when you start Windows?
You can then click Yes or No.

If you click Yes, the Office Shortcut Bar continues to appear every time you restart your computer.

If you click No, the next time you restart your computer, the Office Shortcut Bar is not started NOTE: If you run the Office Setup program in maintenance mode, the Setup program indicates that the Office Shortcut Bar is installed.
Modification Type:MinorLast Reviewed:2/16/2006
Keywords:kbhowto kbprb KB290122
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