An Error Message "Event ID 2511" Is Displayed During an Upgrade of Small Business Server 4.5 to Small Business Server 2000 (290097)



The information in this article applies to:

  • Microsoft Small Business Server 2000

This article was previously published under Q290097

SYMPTOMS

During the setup of Small Business Server 2000, the following error message may be logged in the system log in Event Viewer:

Event ID: 2511
Source: Server
Description: The server service was unable to recreate the share FaxStore because the directory Driveletter:\FaxStore no longer exists.
Where Driveletter is the partition on which the FaxStore folder had been located.

CAUSE

This behavior can occur because the server service tries to load the FaxStore share after the first restart of the server during the Small Business Server 2000 upgrade process. The \FaxStore folder is deleted during the upgrade process, but the corresponding share is not removed until later in the setup process.

RESOLUTION

You can ignore this behavior. Or, if you prefer, you can work around the behavior. To do this, perform the following steps.
  1. Run Registry Editor (Regedt32.exe).
  2. From the View menu, click Tree and Data.
  3. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Shares.
  4. Click FaxStore.
  5. From the Edit menu, click Delete.
  6. Quit Registry Editor.
  7. Shutdown and restart the server.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Small Business Server 2000.

Modification Type:MinorLast Reviewed:1/18/2006
Keywords:kberrmsg kbprb kbsetup KB290097