OL2002: Message Body Is Blank in Reply or Forward After You Edit and Save Message (290032)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q290032

SYMPTOMS

When you attempt to reply to or forward an HTML or plain text message after you edit and save it, the body of both the original message and the reply may be blank.

CAUSE

This can occur because the screen display is not updated (refreshed).

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

WORKAROUND

To work around this behavior, click another message in the Inbox, and then click the blank message to see the changes that you made. You can then reply to or forward the message normally.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Modification Type:	Minor	Last Reviewed:	7/27/2006
Keywords:	kbbug kbfix kbOfficeXPsp2fix KB290032