OL2002: Outlook Does Not Dial a New Connection When Switching Dial-Up Connections (290018)


The information in this article applies to:

  • Microsoft Outlook 2002
  • the operating system: Microsoft Windows 98 Second Edition
  • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q290018

SYMPTOMS

When you dial by using one of two connections that are set up for Outlook 2002, and you click Hang-up in response to the prompt about changing connections, the computer does not then dial a new connection to allow synchronization with the server.

CAUSE

This behavior can occur if you do not use Outlook when you originally establish the dial-up connection to the server.

WORKAROUND

To work around this behavior, dial the number manually to connect with the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:9/27/2004
Keywords:kbbug kbpending KB290018
©2004 Microsoft Corporation. All rights reserved.