RPC dialog box appears when you work offline on VPN in Outlook 2002 (290003)
The information in this article applies to:
This article was previously published under Q290003 SYMPTOMS While you are using Digital Subscriber Line (DSL) service
for a virtual private network (VPN) connection, a remote procedure call (RPC)
dialog box displays the following information: Outlook
is retrieving data from the Microsoft Exchange Server ServerName. You can cancel the request or minimize this message to the
Windows taskbar until Outlook closes the message automatically. The
Send/Receive synchronization occurs. The dialog box appears after the VPN
connection ends. This behavior can occur when you are working from a
remote location on a computer that runs Microsoft Windows 98. CAUSE This behavior occurs because Outlook starts two tasks: the
synchronization of offline folder storage (OST), which runs first, and the
transmission of messages, which runs second. The first task starts and finishes
correctly. In the second task, the spooler cycle starts and messages are sent
successfully. When the last message is sent, the connection is ended, but the
spooler thread is still processing and the informational message appears.
WORKAROUND To work around this behavior, click Cancel in the RPC dialog box. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
MORE INFORMATION The Send/Receive Group configuration is set to synchronize only the Inbox, the Send
Items folder, and the Receive Items folder.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbdisplay kbbug kbnofix KB290003 |
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