OL2002: Cannot Empty Hotmail Recycle Bin in Outlook 2002 (289974)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q289974

SYMPTOMS

When you try to empty the Hotmail Recycle Bin by right-clicking the Delete Items folder and then clicking Empty "Deleted Items" Folder, Outlook may not empty the Hotmail Recycle Bin as expected.

CAUSE

This behavior can occur because the Recycle Bin folder is not replicated until the first time you move to it. Until then, it reports its contents as zero, and Outlook does not try to empty it.

WORKAROUND

To work around this behavior, move to the Hotmail Recycle Bin before you attempt to delete its contents.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kb3rdparty kbbug kbnofix kbProgramming KB289974