BUG: You receive a 0x8004011D error message after you cancel the Exchange Server logon for synchronization (289971)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q289971

SYMPTOMS

When you synchronize and then work offline, the following error message appears when you press F9 to reconnect for another synchronization and then click Cancel in the network logon dialog box:
Task "Microsoft Exchange Server" reported error (0x8004011D): "The server is not available. Contact your administrator if this condition persists."

WORKAROUND

To work around this behavior if your next attempt to synchronize does not prompt for logon, restart Outlook 2002 offline and then press F9 to synchronize.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/7/2004
Keywords:kbbug kberrmsg kbnetwork kbnofix KB289971
©2004 Microsoft Corporation. All rights reserved.