You receive the "The operation failed. An object could not be found" error message when you work offline in Outlook 2002 (289969)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q289969

SYMPTOMS

When you work offline and press F9 to synchronize your folders, you may receive the following error message if your network connection is interrupted:

Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'

WORKAROUND

To work around this problem, contact your e-mail administrator because the problem is with the offline address book configuration on your Microsoft Exchange Server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

After you review the synchronization log, the following error message occurs in the client's Deleted Items folder:

Microsoft Exchange offline address book 0X8004010F

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

273364 XADM: Unable to Create or Rebuild Default Offline Address List

Modification Type:	Minor	Last Reviewed:	7/27/2006
Keywords:	kbConfig kbnetwork kbbug kberrmsg kbpending KB289969