OL2002: Outlook 2002 Uses the Mail Merge Helper Instead of the Mail Merge Wizard (289965)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q289965

SYMPTOMS

When you attempt to merge contacts to envelopes or mailing labels in Outlook 2002, the Mail Merge Helper dialog box appears instead of the Mail Merge Wizard.

WORKAROUND

To work around this behavior, use the Mail Merge Helper to merge contacts to envelopes or mailing labels:
  1. Open the Contacts folder that you want to use, and then, on the Tools menu, click Mail Merge. Note: You can merge from only one Contacts folder at a time. If the contacts span multiple folders, you can either move or copy them to a common folder.
  2. To move contacts to a common folder:

    1. In the Contacts folder that contains the contacts that you want to move, press CTRL while you click each contact that you want to move.
    2. When you finish selecting contacts, right-click one of them, and then click Move to Folder.
    3. In the Move Items dialog box, click the folder where you want the contacts to go, and then click OK.
    To copy contacts to a common folder:
    1. In the Contacts folder that contains the contacts that you want to copy, press CTRL while you click each contact that you want to copy.
    2. when you finish selecting contacts, click Copy to Folder on the Edit menu.
    3. In the Copy Items dialog box, click the folder where you want the contacts copied, and then click OK.
  3. In the Mail Merge Contacts dialog box, click the options you need, click the Document type arrow, click Mailing Labels or Envelopes, and then click OK.
  4. If your contacts contain distribution lists, a message may appear. Click OK.
  5. Click Complete Setup.
  6. In the Mail Merge Helper dialog box, under Main document, click Create, and then click Mailing Labels or Envelopes.
  7. Click Setup and then, in the Options dialog box, click the options that you want to use and click OK.
  8. In the Mail Merge Helper dialog box, under Main document, click Edit and then click the main document you want to use.
  9. On the Merge toolbar, click Insert merge field.
  10. In the Insert Merge Field dialog box, click Address fields, double-click to select the fields you want to use, and then click Close.
  11. On the Merge toolbar, click View Merged Data.


Modification Type:MinorLast Reviewed:10/6/2006
Keywords:kbprb KB289965