OL2002: Outlook Displays a 'Creating Welcome Message' Dialog Box at First Start (289946)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q289946

SYMPTOMS

When you install Outlook 2002 on a computer that is running Microsoft Windows 2000 as a full install and start Outlook for the first time, you may receive a dialog box that states that Outlook is creating a welcome message.

After you receive the dialog box, Outlook does not create a welcome message.

CAUSE

This problem occurs because the welcome message was removed in Outlook 2002 and you are incorrectly reminded that Outlook is creating a welcome message.

WORKAROUND

Ignore the Creating Welcome Message dialog box on first run. Outlook functions normally after first run, and you will not receive the dialog box again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbpending KB289946