OL2002: Media Player Error Message When You Try to Save and Close an Appointment (289940)
The information in this article applies to:
This article was previously published under Q289940 SYMPTOMS When you schedule an online meeting by using Microsoft
Windows Media Services, you may receive the following Windows Media Player
error message when you try to save and close the appointment:
Microsoft Outlook.
Media Player is required to view
this media file. To install Media Player rerun Office Setup. The
Windows Media Player is not part of Microsoft Office XP Setup, and this makes
the error message misleading. RESOLUTION To resolve this problem, download the latest version of Windows Media Player available for your version of Microsoft Windows from the following Microsoft Windows Media Technologies Web site:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.MORE INFORMATION In the same environment setting as described in the
"Symptoms" section of this article, if you click the View Windows Media button on the toolbar, you will receive the error message two
times in a row, one time with a Bubble Icon, and one time with the Exclamation Triangle icon.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbbug kberrmsg kbnofix KB289940 |
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