XFOR: Permission Required to Migrate Lotus Notes Mailboxes (289827)



The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
  • Microsoft Exchange Server 5.5 SP4
  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server

This article was previously published under Q289827

SYMPTOMS

When you use the Migration Wizard for Exchange Server 5.5 and Exchange 2000 to migrate Lotus Notes users to Exchange Server 5.5 and Exchange 2000, you may receive the following error message:
You do not have the required access to migrate user 'user/org'. If you continue, the user will not be migrated.

CAUSE

When you migrate the user, you need to specify a Notes ID. The Migration Wizard uses this certain user's permission to access and migrate Notes users. If this user does not have the permission to access other mailboxes, the error occurs.

By default, in Lotus Notes:
  • Users have full permissions on their mailbox.
  • The home server also has full permissions on the users' mailbox.
  • All other users (including administrator) do not have any permissions.

RESOLUTION

Grant the Notes ID you use to migrate at least "Reader" permission on each user's Notes mailbox that you plan to migrate.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB289827