FIX: MS DTC Transaction Requests Fail with XACT_E_CONNECTION_DOWN (289751)

The information in this article applies to:

Microsoft COM+ 1.0

This article was previously published under Q289751

SYMPTOMS

During stress, the following error may be logged in the event log for Microsoft Distributed Transaction Coordinator (MS DTC):

Event Type: Error
Event Source: MSDTC Client
Event Category: CM
Event ID: 4156
Date: 11/3/2000
Time: 9:56:23 AM
User: N/A
Computer: SURYA8
Description:
String message: CSO::CreateConnection

After this event, all MS DTC transaction requests fail with the error XACT_E_CONNECTION_DOWN, which is an HRESULT of 0x8004d01c.

CAUSE

This problem is caused by a bug in the Microsoft Distributed Transaction Coordinator.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

Modification Type:	Major	Last Reviewed:	5/8/2002
Keywords:	kbbug kbDSupport kbDTC kberrmsg kbWin2000PreSP2Fix kbWin2000SP2Fix KB289751