Cannot Remove the SBS Modem-Sharing Component After Upgrade from Windows NT 4.0 (289730)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q289730

SYMPTOMS

After you install the Microsoft Small Business Server (SBS) 4.5 modem-sharing client on a Microsoft Windows NT 4.0-based computer and then upgrade the computer to Windows 2000, you can no longer remove the modem-sharing component.

CAUSE

This behavior occurs because two .inf files (Netmshr.inf and Netsrdr.inf) that are used in the upgrade process contain incorrect settings.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 2.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbbug kbfix kbWin2000PreSP2Fix KB289730
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