XADM: Cannot Access Contents of a Public Folder (289574)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q289574

SYMPTOMS

When you attempt to access the contents of a public folder in Microsoft Outlook, you receive the following error message:
The folder could not be opened. The contents of this public folder are currently unavailable. Either the Microsoft Exchange Server Computer servicing this public folder is down or the public folder has not been replicated to this site. See your administrator.

CAUSE

This behavior occurs because the Everyone group no longer has the Access this computer from the Network permission on the Exchange server that contains a replica of the public folder that you are trying to access.

RESOLUTION

To resolve this behavior, reassign the Access this computer from the Network permission to the Everyone group on the Exchange server:
  1. Start User Manager for Domains on the Exchange server.
  2. If this is a member server, click User, and then click Domain, type the name of the Exchange server (in this format: \\Server_Name), and then click OK.
  3. Click Policies, and then click User Rights.
  4. Under Right, click Access this computer from the network.
  5. Click Add.
  6. Click Everyone, click Add, and then click OK.
  7. Click OK to apply the changes.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB289574
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