STS: Office Program Stops Responding When You Connect to SharePoint Team Web Site (289314)


The information in this article applies to:

  • SharePoint Team Services from Microsoft
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft PowerPoint 2002
  • Microsoft Publisher 2002
  • Microsoft Word 2002
This article was previously published under Q289314

SYMPTOMS

When you attempt to use Secure Sockets Layer (SSL) to connect to a SharePoint team Web site, the Office program that you are using stops responding.

For example, in any Office XP program or Microsoft Internet Explorer, when you attempt to open a location similar to the following

https://sharepoint/myserver

the program may stop responding.

CAUSE

This may occur if the server that is running SharePoint Team Services does not have SSL enabled. The program stops responding, because the server is not expecting SSL, and the server waits for your program to send more information.

WORKAROUND

Try to connect without using SSL. For example, instead of using a location similar to the following

https://sharepoint/myserver

use a location similar to the following:

http://sharepoint/myserver

Modification Type:MinorLast Reviewed:7/15/2004
Keywords:kbnofix kbprb KB289314
©2004 Microsoft Corporation. All rights reserved.