"Error 9608: DNS Zone Creation Failed" Error Message When You Start DNS Server Service (289207)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q289207

SYMPTOMS

When you start DNS Server service, you may receive the following error message:
"Could not start the DNS server service on Local Computer.
Error 9608: DNS Zone Creation Failed."

CAUSE

This behavior can occur when all of the following are true:
  • All Active Directory integrated forward or reverse lookup zones are changed to standard primary or secondary zones.
  • At least one zone has a space character in its zone file name.
  • The DNS server is configured to boot from file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

WORKAROUND

To work around this behavior, rename all zone files so that there are no spaces in the file names.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 2.
Modification Type:MajorLast Reviewed:11/19/2003
Keywords:kbbug kberrmsg kbfix kbnetwork kbProgramming kbWin2000PreSP2Fix KB289207
©2003 Microsoft Corporation. All rights reserved.