Removable Storage Manager Does Not Recognize AIT2 Media Tape Cartridge (289201)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
This article was previously published under Q289201

SYMPTOMS

When you use Sony 8mm AIT2 media in an AIT tape drive, Removable Storage Manager (RSM) in Windows 2000 may not display the media type or it may display the media type incorrectly.

CAUSE

This behavior may occur because Sony introduced new tape cartridges. These cartridges are not currently identified correctly by RSM.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


For information about how to contact Sony Electronics or Mercury Storage, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kb3rdparty kbbug kbfix kbWin2000PreSP2Fix w2000rsm KB289201
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