SYMPTOMS
Under the following circumstances, a user may encounter several error messages that concern profiles:
- The user account is configured to use a roaming profile.
- The user is logging on to the domain over a slow connection, for example, by using Dial-Up Networking.
- It is the first time that the user has logged on to the domain with a given computer.
- The server that stores the roaming profile is unavailable.
Two error messages appear, explaining that the user profile is unavailable. After clicking
OK to close each error message, the user receives a local profile. The following events appear in the Event Log:
Source: Userenv
Type: Error
Event ID: 1000
Description: Windows cannot create profile directory directory name. You will be logged on with a local profile only. Changes to the profile will not be propagated to the server. Contact your network administrator.
Source: Userenv
Type: Error
Event ID: 1000
Description: Windows cannot find the local profile and is logging you on using a temporary profile. Changes you make to this profile will be lost when you log off.
In addition, under these same circumstances but on a computer where the user has previously logged on to the domain, an error message states that the user's profile is unavailable. After receiving an error message about the server's being unavailable, the user then receives a cached profile. The following event appears in the Event Log:
Source: Userenv
Type: Error
Event ID: 1000
Description: Windows cannot create profile directory directory name. You will be logged on with a local profile only. Changes to the profile will not be propagated to the server. Contact your network administrator.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack