Client Agent Settings Do Not Propagate Properly After Applying SP3 RC9 (289000)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
This article was previously published under Q289000

SYMPTOMS

After you apply the RC9 version of Systems Management Server (SMS) 2.0 Service Pack 3 (SP3), updates that are made to client agent settings are not propagated to the client computers properly.

SMS 2.0 SP3 RC9 (1493.3009) was initially released to the Web for Premier customers. Shortly after this release, a problem was discovered and Microsoft re-released SP3. This article describes the availability of a hotfix to upgrade an RC9 site to the full release version of SMS 2.0 SP3, which does not have this problem.

This problem occurs only in the RC9 version of SMS 2.0 SP3.

RESOLUTION

Apply the following SMS 2.0 SP3 RC9 hotfix that upgrades your version to the full release version of SMS 2.0 SP3.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
  Date        Time        Size  File name           Platform  Version
  -------------------------------------------------------------------------
  02/08/2001  05:10a   1324080  CcmCore.exe         I386           2.0.92.1
  02/08/2001  05:10a   1925326  CcmCore.exe         Alpha          2.0.92.1
  02/08/2001  05:10a   3378093  CliCore.exe         I386      2.0.1493.3010
  02/08/2001  05:10a   4434139  CliCore.exe         Alpha     2.0.1493.3010
  02/08/2001  05:10a     87920  clisvcl.exe         I386      2.0.1493.3010
  02/08/2001  05:10a    124688  clisvcl.exe         Alpha     2.0.1493.3010
  02/08/2001  05:10a        67  compverbase.ini     Intel
  02/08/2001  05:10a        67  compverhinv.ini     Intel
  02/08/2001  05:10a        67  compverlicmtr.ini   Intel
  02/08/2001  05:10a        67  compverremctrl.ini  Intel
  02/08/2001  05:10a        67  compversinv.ini     Intel
  02/08/2001  05:10a        67  compversmsapm32.ini Intel
  02/08/2001  05:10a        67  compversnmpelea.ini Intel
  02/08/2001  05:10a        67  compverswdist.ini   Intel
  02/08/2001  05:10a        67  compverwbem.ini     Intel
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To install the hotfix, use the appropriate method on the SMS site server.

Using the Hotfix Installer

NOTE: You can use this method only on Intel-based computers.
  1. Copy the hotfix folder structure to a share on your network (for example, the Q289000.exe file is located in a root folder with Intel and Alpha subfolders). Q289000.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. Run Q289000.exe and follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch.

Manual Installation

  1. Stop all SMS services on the site server.
  2. Replace the Clisvcl.exe file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  3. Replace the Clicore.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Base\Platform folder with the version obtained from the hotfix.
  4. Replace the CCMcore.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Base\Platform folder with the version obtained from the hotfix.
  5. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Base folder with the Compverbase.ini file obtained from the hotfix. Note that you must rename the Compverbase.ini file to Compver.ini.
  6. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Hinv folder with the Compverhinv.ini file obtained from the hotfix. Note that you must rename the Compverhinv.ini file to Compver.ini.
  7. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\licmtr folder with the Compverlicmtr.ini file obtained from the hotfix. Note that you must rename the Compverlicmtr.ini file to Compver.ini.
  8. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\remctrl folder with the Compverremctrl.ini file obtained from the hotfix. Note that you must rename the Compverremctrl.ini file to Compver.ini.
  9. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\sinv folder with the Compversinv.ini file obtained from the hotfix. Note that you must rename the Compversinv.ini file to Compver.ini.
  10. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\smsapm32 folder with the Compversmsapm32.ini file obtained from the hotfix. Note that you must rename the Compversmsapm32.ini file to Compver.ini.
  11. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\snmpelea folder with the Compversnmpelea.ini file obtained from the hotfix. Note that you must rename the Compversnmpelea.ini file to Compver.ini.
  12. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\swdist folder with the Compverswdist.ini file obtained from the hotfix. Note that you must rename the Compverswdist.ini file to Compver.ini.
  13. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\wbem folder with the Compverwbem.ini file obtained from the hotfix. Note that you must rename the Compverwbem.ini file to Compver.ini.
  14. Restart the SMS services on the site server.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE kbsms200preSP3fix KB289000
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