SMTP Virtual Server Snap-in Is Not Present in Mobile Information Server (288867)

SYMPTOMS

When you follow the procedure described in the Mobile Information Server product documentation to forward all push messages from the Mobile Information Server computer to a Simple Mail Transfer Protocol (SMTP) smart host, the default SMTP virtual server may not be present in the Internet Services Manager snap-in.

CAUSE

This issue occurs if the Microsoft Exchange 2000 Server System Management tools have been installed on the Mobile Information Server computer. In this case, the SMTP virtual server objects are now displayed in Exchange System Manager. On the Exchange 2000 computer, the "Directory to metabase" thread overwrites changes that are made in Internet Services Manager. However, on a Mobile Information Server computer, only Exchange System Manager is installed; Messaging and Collaboration services are not installed. Therefore, the SMTP virtual server is not modified to be used with Exchange 2000. If you want to modify the SMTP virtual server, the default SMTP virtual server must be available in the Internet Services Manager snap-in.

WORKAROUND

To work around this issue, when you need to administer the SMTP virtual server on a Mobile Information Server computer which has Exchange System Manager installed, add the SMTP virtual server objects back to the Internet Services Manager snap-in. To do so, run the following command, where c:\winnt\system32\inetsrv is the path to the Microsoft Internet Information Services (IIS) version 5.0 installation folder:

regsvr32 c:\winnt\system32\inetsrv\smtpsnap.dll

When you stop, and then restart the Internet Services Manager snap-in after Smtpsnap.dll is registered, the default SMTP virtual server is displayed.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

274345 XADM: Exchange 2000 Setup Removes SMTP and NNTP from Internet Services Manager