Available Troubleshooters in Windows Millennium Edition (288838)

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To access the troubleshooters in Windows Me Help, click Start, click Help, type troubleshooter in the Search box, and then click Go.

Troubleshooters are available for the following topics:

• Active Desktop
  Use this troubleshooter when Active Desktop starts in Safe mode, or if you experience issues when you customize folders.
• Fixing Internet Connection Problems
  Use this troubleshooter when the Internet Connection Wizard encounters issues while connecting to your Internet service provider (ISP).
• Hardware
  Use this troubleshooter when the hardware is not responding or is experiencing conflicts.
• Games and Multimedia
  Use this troubleshooter when you experience issues with games, such as with the input device, DirectX, screen displays, sound, and DVD.
• Home Networking
  Use this troubleshooter when you experience issues connecting to the Internet, sharing resources, using dial-up networking, or setting up a network.
• Internet Connection Sharing
  Use this troubleshooter when you experience issues with receiving email on the networked system, dialing out, setting up the connection sharing, or, you can have the troubleshooter investigate the computer for you.
• Internet Connections (ISPs)
  Use this troubleshooter if you cannot connect to your ISP.
• Internet Explorer
  Use this troubleshooter when you encounter issues with Internet Explorer, such as displaying a page, working with the Favorites folder, and related connectivity issues.
• Memory
  Use this troubleshooter when you encounter issues that are related to physical memory, such as parity errors, inconsistent memory reports, and "out of memory" error messages.
• Modem
  Use this troubleshooter if you are unable to connect to the Internet, or if you encounter issues with communications programs and modem detection.
• MS-DOS-Based Programs
  Use this troubleshooter when you want to run MS-DOS-based programs in Windows Millennium Edition (if the program is compatible).
• NetMeeting Audio
  Use this troubleshooter when you need help with issues regarding audio duplexing and quality.
• NetMeeting ConnectivityUse this troubleshooter to help you resolve connectivity issues, such as connecting to a directory server, calls, performance, and obtaining connection information.
  
• NetMeeting Program Sharing
  Use this troubleshooter when you encounter program-sharing issues, such as viewing and updating files, sharing programs and performance on shared programs.
• NetMeeting Startup
  Use this troubleshooter to resolve NetMeeting issues, such as if NetMeeting does not start, or when it stops responding.
• NetMeeting Video
  Use this troubleshooter to resolve video issues, such as display appearance, quality, and error messages.
• Networking (TCP/IP)
  Use this troubleshooter to resolve TCP networking issues, such as logging on to a network, installing a network adapter, sharing resources, and connectivity.
• Outlook Express Email
  Use this troubleshooter to resolve Outlook Express issues, such as an inability to start the program, sending and receiving messages, the Spelling tool, the Address Book, and performance.
• Power Management
  Use this troubleshooter to help you resolve issues regarding power management, such as Standby, Hibernation, and hardware behavior.
• Printing
  Use this troubleshooter to help with printing issues, such as printing from an MS DOS-based program, poor quality, poor printer performance, and related printing quality issues.
• Safe Mode
  Use this troubleshooter while working in Safe mode, either on purpose in troubleshooting, or when the computer unexpectedly starts in Safe mode.
• Sound
  Use this troubleshooter to resolve computer audio issues, such as if the computer stops responding (hangs) or restarts when you use the audio, if the audio is poor in quality, or if sound does not work at all.
• Startup and Shutdown
  Use this troubleshooter to resolve the issue of the computer not responding, or if you receive error messages when you start the computer.
• System Devices and Power Management
  Use this troubleshooter to understand and resolve system devices and performance concerns.
• System Setup
  Use this troubleshooter to assist you in resolving errors that you may receive during various parts of the operating system setup.
• Video Display
  Use this troubleshooter to resolve display issues, such as videos, animations, multiple monitor environments, image display quality or inability to change settings.