Disk Quota Default Setting Prevents Logon Request (288750)



The information in this article applies to:

  • Microsoft Windows Advanced Server, Limited Edition
  • Microsoft Windows XP Professional

This article was previously published under Q288750

SYMPTOMS

When you attempt to log on to your computer, you may receive the following error message:
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.

Detail - There is not enough space on the disk.

CAUSE

This behavior can occur if the system administrator has enabled the Disk Quotas feature on the system partition with a default setting of 1 KB. A user must have at least 2 MB of available disk space for logon purposes.

RESOLUTION

To resolve this behavior, you must either increase the amount of disk space that users can use or you must disable the Disk Quotas feature, by performing the following steps:
  1. Log on to your system with an administrator account, for example, owner or administrator.
  2. Click Start, and then click My Computer.
  3. Right-click on the system drive (usually drive C), and then click Properties.
  4. Click the Quota tab.
  5. Either increase the amount of disk space available to users by changing the Limit disk space to option or disable the Disk Quotas feature by clicking to clear the Enable Quota management check box.

MORE INFORMATION

The Disk Quotas feature restricts the amount of disk space that a user account can access on an NTFS volume. Other tasks, such as, printing, could also be unsuccessful if the disk quota is not sufficient.

The following information is a summary of disk space units used in the Quota window:
KB (kilobyte) = 2^10 bytes = 1,024 bytes 
MB (megabyte) = 2^20 bytes = 1,048,576 bytes 
GB (gigabyte) = 2^30 bytes = 1,073,741,824 bytes
TB (terabyte) = 2^40 bytes = 1,099,511,627,776 bytes 
PB (petabyte) = 2^50 bytes = 1,125,899,906,842,624 bytes 
EB (exabyte) = 2^60 bytes = 1,152,921,504,606,846,976 bytes
				

Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kberrmsg kbprb KB288750