Event 39 Logged if SnaServer Service Configured to AutoStart (288740)
The information in this article applies to:
- Microsoft SNA Server 4.0 SP4
- Microsoft Host Integration Server 2000
This article was previously published under Q288740 SYMPTOMS If both the SnaServer service and the Snabase service are
configured to start automatically in the Windows Services utility, an EventID
39 gets logged in the Windows Application Event log:
Event Id:39 Source:WinMgmt Type:Error Description: WMI ADAP
was unable to create the object
Win32_PerfRawData_SnaServr_SNA3270ResponseTimes for Performance Library
SnaServr because property PercentResponsesThreshold4 already exists
CAUSE Windows Management Instrumentation (WMI) has a problem in
the generation of performance counter objects. WMI removes the < and >
characters when it generates an object name. RESOLUTIONSNA Server 4.0 A supported fix is
now available from Microsoft, but it is only intended to correct the problem
described in this article. Only apply it to systems that are experiencing this
specific problem. This fix may receive additional testing to further ensure
product quality. Therefore, if you are not severely affected by this problem,
Microsoft recommends that you wait for the next Microsoft SNA Server 4.0
service pack that contains this hotfix. To resolve this problem
immediately, contact Microsoft Product Support Services to obtain the fix. For
a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix should have the
following file attributes or later: NOTE: Because of file dependencies, the most recent fix that contains
the preceding files may also contain additional files. Host Integration Server 2000To resolve this problem, obtain
the latest service pack for Host Integration Server 2000. For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base: 328152 How to Obtain the Latest Host Integration Server 2000 Service Pack
WORKAROUND If the SnaServer service is configured to start manually,
the error doesn't occur. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first
corrected in Host Integration Server 2000 Service Pack
1.
Modification Type: | Minor | Last Reviewed: | 10/6/2005 |
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Keywords: | kbbug kbfix kbhis2000fix kbHostIntegServ2000preSP1fix kbHostIntegServ2000SP1fix kbSNA400PreSP4fix KB288740 |
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