XADM: User Logon May Not Work Because of Missing Given Name in Mailbox Table (288658)
The information in this article applies to:
- Microsoft Exchange 2000 Server
- Microsoft Exchange 2000 Enterprise Server
This article was previously published under Q288658 SYMPTOMS
When you run the Mailbox Cleanup Agent against an Exchange 2000 mailbox store, the Mailbox Cleanup Agent may not work, and you may receive the following error message:
Object not found
CAUSE
This problem can occur if the Given Name (First Name) for the user object is missing in the mailbox table of the store.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbbug kberrmsg kbfix KB288658 |
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