XCON: Description for MSExchangeTransport Event ID 4000 Message Is Not Specific (288556)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q288556 SYMPTOMS
After you set event logging for MSExchangeTransport to maximum (on the Diagnostics Logging tab of the server properties in Exchange System Manager), multiple event ID 4000 messages may be logged. The description in the event ID 4000 message is general and does not include specific information about the issue that you are trying to troubleshoot.
The MSExchangeTransport event ID 4000 message is logged when a connection fails for a reason other than a specific protocol error. Other reasons for connection failures include Domain Name System (DNS) problems, connection failures because the server is not online, and dropped connections when the server is overloaded or hits internal errors.
CAUSE
This problem can occur because in versions of Exchange 2000 earlier than Exchange 2000 Service Pack 1 (SP1), event ID 4000 does not include the diagnostic string that obtains more detailed information for the event description.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kbbug kbfix kbQFE KB288556 |
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