OL2001: You Cannot Open Outlook in the Restricted User Mode (288461)
The information in this article applies to:
- Microsoft Outlook 2001 for Mac
This article was previously published under Q288461 SYMPTOMS
If you are using the Multiple User mode of Macintosh Operating System Version 9.x (Mac OS 9) and a restricted user tries to open Outlook 2001 for Mac, the following error message occurs:
Error creating file.
-1008 :5
-5000 Access denied error
CAUSE
This problem occurs because certain files that are required to run Outlook cannot be accessed while in the Restricted User mode.
RESOLUTION
To resolve this problem, give the user either Owner or Normal permissions.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
The problem that is described in the "Symptoms" section occurs when users defined with either Panels or Limited permissions in the Multiple Users control panel of Mac OS 9 are employed.
REFERENCES
For more information about setting up Multiple Users in Mac OS 9, Click the Help menu in the Macintosh Finder, and then click Mac Help. In the search box, type multiple users, and then click Search. Read the topic entitled, "Setting up your computer for multiple users."
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 2/27/2002 |
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| Keywords: | kbbug kberrmsg KB288461 |
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