INFO: Event ID: 4137 ClusterNameResolution StartError (288416)



The information in this article applies to:

  • Microsoft Application Center 2000

This article was previously published under Q288416

SUMMARY

Event ID: 4137
Source: Application Center
Description: Name Resolution Service failed to start
Event Type: Error

The Application Center Name Resolution Service failed to start.

Meaning: The Application Center Name Resolution Service failed to start.

Effect: Name resolution might fail, causing intracluster communication problems. Cluster actions might fail.

Possible Causes and Solutions

Misconfigured service: The service is misconfigured. Check the configuration by using the Services utility in Control Panel. The service should be configured as:

Application Center Name Resolution:
  • General - Startup type: Automatic.
  • Log On - Log on as: Local system account; Allow service to interact with desktop = Yes.
  • Recovery - Restart the service (all occurrences); Reset fail count after [49710] days; Restart service after [0] minutes.
Configuration store (metabase) corrupt: The store Application Center uses for configuration data is corrupted or unavailable. Restart the Internet Information Server (IIS) Admin service by using the Services utility in Administrative Tools. If this problem persists, contact your support personnel.

Other Solutions (listed in order of preference):
  1. Restart the computer.
  2. Restart the cluster controller.
  3. Contact Microsoft Product Support Services:

Modification Type:MajorLast Reviewed:6/4/2001
Keywords:kbDSupport kbinfo KB288416