"Cryptography Error 80090020" Error Message When You Try to Start German-Language Terminal Server Licensing (288397)



The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1

This article was previously published under Q288397

SYMPTOMS

When you set up a Windows 2000-based computer with Terminal Server Licensing installed in German, the following error messages may appear in Event Viewer after you run a pageheap utility, enable the License server, and then restart the computer:
Terminal Server Licensing cannot be started due to the following error - code cannot be imported in Cryptography - error 80090020
Terminal Server Licensing cannot be started due to the following error - Cryptography cannot be initialized
The service "Terminal Server Licensing" was terminated with the following server specific error 3221291009
You may also experience an access violation in which the computer stops responding. Also if you turn off the pageheap utility, the issue does not occur.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:
   Date        Time    Version        Size     File name
   --------------------------------------------------------
   03/29/2000  08:13p  5.0.2195.1391  144,656  Dssbase.dll
   03/29/2000  08:13p  5.0.2195.1391  146,192  Dssenh.dll
   02/06/2001  07:41p  5.0.2195.1391  164,112  Instdss5.dll
   03/29/2000  08:13p  5.0.2195.1391  132,368  Rsabase.dll
				

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP2Fix KB288397