OL2002: Error Message When You Try to Copy Messages with Names Longer than 40-Characters (287806)
The information in this article applies to:
This article was previously published under Q287806 SYMPTOMS
When you try to copy a message to a folder that has a name longer than 40-characters in length, you may receive the following error message:
The destination folder cannot contain messages/forms.
CAUSE
This problem occurs because of the Hotmail server. Hotmail restricts the length of folder names to 30-characters or less. This restriction has only been observed with Hotmail folders and sub-folders of the Hotmail tree.
WORKAROUND
Use one of the following methods to work around the problem:
- Limit folder names to 30-characters or less.
- Click the Hotmail Inbox, click Tools, point to Send/Receive, and then click Update Folder List to synchronize the Folder list before you copy the items to a new folder.
- Create new Hotmail folders from the following Hotmail Web site:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbbug kberrmsg kbnofix KB287806 |
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