OL2002: Outlook Does Not Dial the Modem When the Network Cable Is Unplugged (287783)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q287783

SYMPTOMS

When you start Outlook while your computer is connected to a local area network (LAN), and then you lose the physical connection to the LAN (for example, if the network cable is unplugged), you cannot connect to a Hotmail account by means of a modem.

When you switch to the Hotmail Inbox, you receive the following error message:
A connection to the server could not be established. 'http://services.msn.com/svcs/hotmail/httpmail.asp'is now in offline mode.

When you click Details, you receive the following error message:
There may be server or network problems or your timeout interval may be too short. Please search Microsoft Outlook Help for (HTTP Mail troubleshooting).
When you click Send/Receive, you receive one of the following error messages:
Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC0E). Unable to connect to the server.
Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC0D). Unable to connect to the server.
Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC019). Unable to connect to the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

On a Microsoft Windows 2000-based system, the system may connect through the modem if you click Send/Receive two times.
Modification Type:MinorLast Reviewed:10/7/2004
Keywords:kbbug kbnetwork kbpending KB287783
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