XADM: Exchange Server Categorization Count Displays 4294967296 in Performance Monitor (287636)

SYMPTOMS

Microsoft Windows NT Performance Monitor may display a value of 4294967296 when you view the Categorization Count counter for the MSExchangeIS Private or MSExchangeIS Public objects. When you restart the information store, this count starts at a value of 0.

For additional information about a similar problem that may occur in Microsoft Exchange Server version 5.5, click the following article number to view the article in the Microsoft Knowledge Base:

260912 XADM: Exchange Server Categorization Count Displays 4294967296 in Performance Monitor

CAUSE

This issue can occur if the information store allows this counter to become negative. Performance Monitor displays the value 4294967296 for negative numbers (the hexadecimal equivalent to 0x100000000). The value for the Categorization Count counter should reflect the total number of categorization tables in the private and public information stores, and this count should be preserved when you restart the information store. Preservation of this number is not being handled properly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Store.exe	6.0.4418.53

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.