Workspace Is Unusable When the Restore Operation That Uses the IKnowledgeServer Programming Interface Quits Unexpectedly (287350)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q287350

SYMPTOMS

If a restore operation that uses the IKnowledgeServer programming interface quits unexpectedly, the workspace may become unusable. If you attempt another restore operation using the same interface, the "IDataSource -> Open" call fails, and the restore operation also fails.

WORKAROUND

To work around this issue, repair the SharePoint Portal Server installation, and then proceed with the restore operation.

MORE INFORMATION

This issue does not affect restore operations that are using the Msdmback.vbs script that is shipped with the product; this issue occurs only for scripted restore operations that use the IKnowledgeServer programming interface and the restore method that is described in the SharePoint Portal Server software development kit (SDK). For more information about the IKnowledgeServer interface and the restore method, refer to the Reference section of the Help file that is included in the SharePoint Portal Server SDK.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbProd2Web KB287350
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