WD2002: ViaVoice 8.0 Does Not Work Correctly After Upgrade to Word 2002 (286886)
The information in this article applies to:
This article was previously published under Q286886 SYMPTOMS
ViaVoice 8.0 does not work correctly after you upgrade to Microsoft Word 2002. After you upgrade, you may experience the following behavior:
- Word is no longer listed on the ViaVoice Dictate To menu.
- The ViaVoice Dictation toolbar is no longer present.
- When you click Templates and Add-ins on the Tools menu, you find that the ViaVoice add-ins (Dictation.dot and NavNC.dot) are not loaded.
- When you try to dictate in Word 2002, dictation only works sometimes, and other times nothing happens.
- While you dictate, sometimes an "x" appears in the document, or the Office Clipboard appears in the task pane.
CAUSE
ViaVoice 8.0 is not designed for use with Microsoft Word 2002.
WORKAROUND
Contact IBM for further support with this issue, or visit the following IBM support Web site:
For information about how to contact IBM, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 5/13/2002 |
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| Keywords: | kbprb KB286886 |
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