XL2002: Smart Tag Does Not Recognize Recent Outlook E-mail Recipients (286832)


The information in this article applies to:

  • Microsoft Excel 2002
This article was previously published under Q286832

SYMPTOMS

In Microsoft Excel, when you type the name of a person to whom you recently sent e-mail, the Recent Outlook e-mail recipient smart tag does not recognize the name, even though smart tags are enabled and the Recent Outlook e-mail recipient check box is selected.

NOTE: To view your smart tags settings, click AutoCorrect Options on the Tools menu, and then click the Smart Tags tab.

CAUSE

This behavior occurs because the Recent Outlook e-mail recipient smart tag has not loaded the most recent list of names from the Microsoft Outlook name cache.

RESOLUTION

To work around this behavior, follow these steps:
  1. Close Microsoft Outlook, to have Outlook save the most recent name cache.
  2. Close Microsoft Excel.
  3. Open Microsoft Excel.

    Excel reloads the Recent Outlook e-mail recipient smart tag, and uses the most recent name cache that Outlook saved.
  4. Type the full name of a person to whom you sent e-mail during your most recent Outlook session.
  5. Press ENTER and wait a few moments for recognition to occur.

REFERENCES

For more information about smart tags, click Microsoft Excel Help on the Help menu, type smart tags in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbprb KB286832
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