MMC May Hang When You Use the DNS Snap-In to View More than 16,000 Zones (286779)

SYMPTOMS

When you try to view the properties of a Domain Name System (DNS) zone by using the Microsoft Management Console (MMC) snap-in and there are more than 16,000 zones defined in the DNS database, MMC may generate an access violation error message and stop responding (hang).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   --------------------------------------------------------
   2/13/2001   07:22p  5.0.2195.3251  834,832  Mmcndmgr.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes