XFOR: Connectivity Controller Logs a "No Mapping Between Account Names and Security IDs Was Done" Error (286559)


The information in this article applies to:

  • Microsoft Exchange Server 5.5, when used with:
    • Microsoft Exchange Server 5.5
This article was previously published under Q286559

SYMPTOMS

On servers that are running any of the following products
  1. Microsoft Exchange Connector for Lotus Notes
  2. Microsoft Exchange Connector for IBM OfficeVision/VM (PROFS)
  3. Microsoft Exchange Connector for SNADS
the following event ID may be logged in the Application log each time that you start the Connectivity Controller:

Event ID: 2014
Source: MSExchangeCoCo
Type: Error
Category: Controller

Description:
"{WIN32:1332(No mapping between account names and security IDs was done.)}: Could not determine SID for Administrators"

CAUSE

This issue may occur due to an incorrect setting of the Exchconn.ini file. The error is logged if there is an invalid account that is specified for the parameter "rcsaccess".

RESOLUTION

To resolve this issue:
  • Navigate to the \Exchsrvr\Connect\Exchconn folder to create a backup of the Exchconn.ini file.
  • Open the Exchconn.ini in Notepad.
  • Locate the line that starts with the following parameter:
       rcsaccess =
  • Remove any invalid network accounts, and then empty Groups. Make sure that you specified the Administrators group and that all entries after the parameter "rcsaccess = " are separated by commas.

WORKAROUND

You can safely ignore the error message.

MORE INFORMATION

There is no non-English installer for the Exchange Notes Connector on Exchange Service Pack CDs, so you have to use the English installer Ntsconn.exe from the \Exchconn\Setup\i386\Ntsconn\ folder. This installer creates an Exchconn.ini with the line "rcsaccess = Administrators". On non-English systems the name of the Administrators group may be localized, so that the Administrators group does not exist. This causes the Connectivity Controller to log the event 2014 during startup.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB286559
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