Duplicate Messages Received by a Public Folder When Set as an Alternate Recipient to a Mailbox (286261)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q286261

SYMPTOMS

If mail is sent to a distribution list, and some of the members of that distribution list have a public folder as an alternate recipient, the public folder receives duplicate mails for each member of the distribution list who has a public folder as an alternate recipient, instead of receiving only one mail.

CAUSE

This problem can occur if the information store incorrectly allocates a new Internet message ID for messages that are sent to public folders. In the scenario in the "Symptoms" section of this article, the information store treats the messages that are sent to the distribution list and the public folder as separate; therefore, multiple messages are seen in the public folders, instead of one.

RESOLUTION

This hotfix has been replaced by the hotfix referenced in article 282533. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

282533 Exchange Server 5.5 post-Service Pack 4 information store fixes available

The English version of this fix should have the following file attributes or later:

Component: Information store

File nameVersion
Store.exe5.5.2654.53

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbExchange550preSP5fix kbfix kbQFE KB286261