ENT2001: "An Error Has Occurred (-17199)" Error Message Occurs when You Send Messages (285837)
The information in this article applies to:
- Microsoft Entourage 2001 for Mac
This article was previously published under Q285837 SYMPTOMS
When you click Send & Receive, the operation fails and you may receive the following error message:
Error: A message in your outbox could not be sent, the account which created it cannot be found
Explanation: an error has occurred
Error: -17199
CAUSE
This error message can occur because the messages in your Outbox cannot be delivered because of an addressing problem.
RESOLUTION
To resolve this behavior, delete or remove messages that cannot be sent from your Outbox, and then click Send & Receive.
MORE INFORMATION
The error message can occur when an Entourage Identity has been configured with multiple e-mail accounts, and one of the e-mail accounts has either been removed or is not functioning. When you click the Send & Receive button, Entourage attempts to deliver the messages in your Outbox, but cannot because it cannot access one of the e-mail accounts.
| Modification Type: | Major | Last Reviewed: | 1/23/2001 |
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| Keywords: | kbprb KB285837 |
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