XCLN: When You Create New Mail or Reply to Mail, the Mail Contents That You Add Are Lost (285791)

The information in this article applies to:

Microsoft Exchange 2000 Server

This article was previously published under Q285791

SYMPTOMS

When you create a new e-mail message or reply to a message, the e-mail content that you add may be lost.

CAUSE

This problem can occur if the code that is supposed to perform a "fast copy to" procedure on the server actually causes the loss of the e-mail contents.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Store.exe	6.0.4418.00

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Modification Type:	Minor	Last Reviewed:	6/6/2003
Keywords:	kbbug kbExchange2000preSP1fix kbfix kbQFE KB285791