Mailbox Resources Incorrectly Display the "total k" and "total items" Columns for Connector Mailboxes (285788)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
- Microsoft Exchange Server 5.5 SP3
- Microsoft Exchange Server 5.5 SP4
This article was previously published under Q285788 SYMPTOMS
On the Mailbox Resource tab in the private information store properties, Internet Mail Services may contain a large number in the total K column. However, if you view the Mailbox Resources container under Private Information Store, Internet Mail Services has 0 in the total k column.
CAUSE
When Admin.exe needs to display the mailbox size for the connector's mailbox, a Messaging Application Programming Interface (MAPI) property PR_EMAIL_ADDRESS is used to obtain the mailbox name. This problem can occur if the mailbox is an Internet Mail Service mailbox; Admin.exe ignores the size of the mailbox because the size is a useless number. Unfortunately, the PR_EMAIL_ADDRESS property is not included (by default) when constructing the query property array, so Admin.exe does not realize that the mailbox is a connector mailbox and displays the mailbox's size.
WORKAROUND
To work around this problem, add the Full mailbox Directory Name column to the display header.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbpending KB285788 |
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